Realty Signal Användarvillkor för leadpaket

Senast uppdaterad: 01.07.2025
Användarvillkoren finns inte tillgängliga på ditt språk. Vänligen granska den engelska versionen.

We offer monthly lead packages for real estate professionals. Our service is designed to be as flexible and transparent as possible – with no long-term commitments or hidden fees. Below are the key terms and principles of how it works.

1. Subscription and Payment

Lead packages are recurring monthly subscriptions. You’ll receive the number of leads you choose based on package. Available packages are listed at pricing. page.

All prices exclude VAT. Leads are delivered throughout the calendar month. Payment is charged automatically based on your selected billing method.

2. Lead Delivery

Leads are delivered evenly throughout the month via our platform. Every lead is manually reviewed and verified before delivery to ensure high quality.

Each lead typically includes:

  • Contact details (name, phone, email)
  • Basic property info (location, type, size, valuation need)
  • Client’s message or additional notes

Leads are delivered from the specific municipal area agreed upon when the subscription begins.

3. Changes During the Agreement

The delivery area for leads can be changed at any time during the subscription period. Before approving the change, we will verify that we can deliver the full number of leads for your selected package from the new area. If we cannot guarantee the monthly lead volume from the new region, we reserve the right to decline the area change.

You can upgrade your package at any time during the billing period. In that case, your invoice for the current month will be adjusted to reflect the new package price. Downgrading to a smaller package is possible at the end of a billing cycle, and the new package will take effect in the following period.

4. Service Fees

The service is billed once per month at the end of each calendar month, based on the selected lead package. If, for any reason, we are unable to deliver the full agreed number of leads during the month, the fee will be adjusted proportionally based on the number of leads actually delivered.

Example: If only 7 out of 10 leads are delivered, the service fee for that month will be 70% of the normal package price.

5. Cancellation and Contract Terms

There is no long-term commitment. You can cancel your subscription at any time, and it will remain active until the end of the current calendar month. The notice period is mutual and applies equally to both parties.

Cancellation can be done easily via customer support or by logging in to your portal account.

6. Quality Guarantee & Replacements

If a lead turns out to be clearly invalid (e.g., a non-functioning phone number or fake data), you can report it, and we’ll replace it at no extra cost. We also replace leads that are not from the agreed area.

Our goal is to provide genuinely useful leads – not just fill a quota.

7. General Terms of Service

These lead packages are also subject to RealtySignal’s general terms of service. Please refer to those for more details on privacy, usage rights, and legal terms.

Questions? Contact our customer support - we’re happy to help!